Commissioning a generator in the Field Pro app
Commissioning is a required step to operate a generator in AUTO mode. For newer models with a PowerZone 200 controller, commissioning is completed using the Field Pro mobile app.
Environment
This article is for installers who need to commission a generator with a PowerZone 200 controller using the Field Pro mobile app.
Before you begin
- Ensure the generator is in Service Mode.
- Ensure the generator is powered off.
- It is recommended to register the generator ahead of installation using register.generac.com. Certified dealers may also register in FLEET, G360, or other portals.
- The Cellular radio device must be installed or activation will not be possible: How Do I Connect my Generator in the Field Pro Application?
Important: Installers and technicians must disable Service Mode when finishing the job or leaving the site.
Connect via Bluetooth
- Tap Connect to a Generator Now.
- "Searching for nearby generators" will appear.
- If prompted, allow Bluetooth access.
- Confirm the generator's serial number and connect.
- Select your serial number.
- "Connecting to the generator via Bluetooth" will appear.
- "Connected to Serial Number" will appear once successful.
- If the generator is not in Service Mode, you will be prompted to enable it.
- Select the fuel type.
- From the dashboard, tap Setup and configure generator to begin commissioning.
Registration
The Field Pro app will check if the generator is registered. If it is already registered, this step will be skipped. If registration has not occured, in app registration will occur.
- Registration is required to complete commissioning and enable AUTO mode.
- Tap Register the generator to continue.
- Enter the site and customer information as prompted.
Configure generator settings
Step 2 of commissioning involves confirming or adjusting the generator’s default settings.
Settings include:
- Fuel type
- Cold Smart Start
- Exercise settings
- Voltage settings
- Wi-Fi settings (optional)
The radio connects automatically and uses cellular by default. This may take 10–15 minutes.
Wi-Fi can be configured if cellular is unavailable. Date, time, and time zone are set automatically through the Connectivity Accessory or from the user's phone if no internet is available.
System test
Step 3 is the System Test. Once this is complete, the generator is ready to run in AUTO mode.
Tests are initiated in the app and performed by the controller. Results are displayed in the app. If a test fails, the app will guide you with troubleshooting.
- ECU
- Oil level
- Battery voltage
- Utility voltage
Note: There is an option within the Field Pro app to "pass with exception" for utility voltage.
Pass With Exception:
When the utility voltage tests fails, you should see an option to either restart test or click continue. To use the pass with exception click continue. You will now receive a pop up giving the option to restart test again or acknowledge and continue. If you acknowledge and continue it will proceed further with the process
Activation
Step 4 is to confirm generator activation.
The Connectivity Accessory will activate the generator automatically via cellular or Wi-Fi once registered.
If no internet is available, the Field Pro app will activate the unit via Bluetooth after registration is complete.
Installers no longer need to enter an activation code.
Final steps
- The Generator Setup Complete screen will appear.
- Review the information displayed.
- Tap View generator details.
- To disconnect from Bluetooth, use the option in the top-right corner of the app.
Important: Always disable Service Mode when finishing the job or leaving the site.
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