What is the Field Pro app?

The Field Pro mobile app

The Field Pro app is a mobile application that provides an interface for Generac's latest generation of home standby generators. The app is intended for use by on-site technicians and installers. The app is required to commission newly installed generators.

Note: Homeowners should use the Mobile Link mobile app for generators for all generator monitoring needs.

Environment

The Field Pro app currently works with generators that have a PowerZone 200 controller or the latest PWRcell R2 systems. What is the PowerZone 200 Controller for Generac home standby generators?

Who should use the Field Pro app?

The Field Pro app is intended for use by on-site technicians and installers. The app is used to commissioned a newly-installed generator and when performing diagnostics and routine maintenance. In some cases, a homeowner or self installer may require using the app. Note that only certified dealers have access to advanced features: Field Pro App Basic Versus Advanced Permissions

Getting started

• How Do I Download the Field Pro App to my iPhone or Android Device?
• How do I setup a Field Pro account?
• How Do I Connect my Generator in the Field Pro Application?

What can I do with the Field Pro app?

Note: Homeowners should use the Mobile Link mobile app for generators for all generator monitoring needs.

• Homeowners and non-certified installers can access Basic features in the Field Pro app: Field Pro App Basic Versus Advanced Permissions
• Generator commissioning is required to run newer model generators in AUTO: How Do I Commission a Generator in the Field Pro Application?
• View hardware firmware versions: Viewing PowerZone 200, ECU, and Radio firmware information
• Reset your password: How do I change my Field Pro password?

When should I use the Field Pro app vs. Mobile Link?

Homeowners should use Mobile Link for all generator monitoring purposes. Mobile Link includes more monitoring features and receives information from the generator controller over cellular and Wi-Fi networks. The Field Pro app only works over Bluetooth when the generator is in Service Mode when installing or servicing the product: How to Place My Generator into Service Mode for Powerzone 200 Controllers